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Flying Blue Store Terms and Conditions also apply
Partner Terms and Conditions
This product is supplied by Sparco International BV (‘Sparco’), located in the Netherlands at Oostergracht 8, Soest. When you place an order using your Award Miles at the Flying Blue Store, you accept the following Terms and Conditions:
The Flying Blue Promotional Activities are based on spending Award Miles for the purchase of products. You may not transfer Award Miles, even to another Flying Blue account listed in your name.
Your Purchase Order, to which these Terms and Conditions apply, operates between you and Sparco. The purchase price of the product is the price when the Purchase Order is made.
Sparco is not obliged to make any payment concerning the product on offer.
Sparco and AIR FRANCE KLM Flying Blue, as well as the participating companies, are entitled at any time to refuse and revoke Award Miles if they suspect fraud, deception, misuse of the promotional activities, or if in their opinion this fraud, deception or misuse of the promotional activities would damage Sparco or the participating companies. In such a case, Sparco is entitled to report this to the police.
You agree to allow Sparco to ask AIR FRANCE and KLM to verify the information you provide as part of the Flying Blue Promotional Activities.
Sparco is entitled to suspend or terminate the Flying Blue Promotional Activities if circumstances beyond Sparco’s control require it.
Sparco is not responsible for customs charges, import duties, taxes and postal clearance fees where applicable at the destination.
Your goods should be delivered within 10 working days. Sparco is not liable for longer delivery times or an inability to deliver the ordered products in the event of force majeure, war, strike, fire or any other circumstance beyond Sparco’s control.
Sparco will forward your contact details to a third party, who shall use these details solely for shipping the ordered products. Your details shall not be used for other purposes.
The Buyer is obliged to inspect the delivered Products immediately upon receipt and verify their conformance with the provisions of the Agreement. Sparco International B.V. is to be informed of any defects identified in the delivered Products within fourteen (14) days upon receipt. Notification is to be sent to Sparco's business address: Oostergracht 8, 3763 LZ Soest, the Netherlands. If any defect is identified, the relevant Products are to be returned, at the Buyer's expense, in their original and undamaged packaging and accompanied by the original packing slip.
10.1. After identifying any defect, the Buyer is obliged to immediately discontinue the use of the relevant Products and, furthermore, to do or omit anything within reason to prevent additional damage.
10.2. In case the Buyer acts in the capacity of a consumer and the sale forms a consumer sale within the meaning of Section 5 of Book 7 of the Dutch Civil Code, and exclusively in that case, the Buyer is entitled to cancel their purchase, irrespective of the reason, within 14 days of receipt of the Products, in derogation from the provisions of Article 9.1 of the General Terms and Conditions. In the case of a purchase cancellation, the Buyer - being a consumer - will return the Products, in the state and packaging the Products arrived in, and in conformity with the instructions provided by Sparco, within 14 days. Should the consumer invoke its right of revocation, the return shipping costs will accrue to the Buyer.
10.3. This right of revocation does not apply to the following Products:
a) audio and video recordings and computer programs, if their seal has been broken or tampered with by the Buyer
b) Products manufactured or otherwise produced by Sparco in conformity with the specifications provided by the Buyer
c) Products of an evidently personal nature
d) Products that cannot be returned due to their nature
easily perishable Products, or Products susceptible to quick deterioration
journals and periodicals, and single copies thereof
Return shipments will only be accepted if the packaging of the relevant Product is undamaged and the plastic seal has not been broken. In case the Buyer has partially or fully paid for the Product, Sparco will reimburse the amount received by Sparco within fourteen (14) days from the date of receipt of the return shipment.
11. The Buyer itself must arrange the submission of forms - if any - with regard to guarantee schemes. At any rate, the Buyer can never have a claim against Sparco exceeding that which ensues from the guarantees offered by the supplier of the Product. The packing slip provided by Sparco is part of the guarantee certificate.
You are responsible for submitting any forms concerning a guarantee. In any event, you cannot lay any more claims with respect to Sparco than those provided in the guarantees issued by the item’s supplier. The packing slip delivered by Sparco is included as part of the warranty certification.
These Terms and Conditions are supplementary to Sparco’s General Terms and Conditions of Sale as filed with the Chamber of Commerce in Hilversum, the Netherlands, on 10 September 2001, no. 32082423. Sparco shall never be liable for consequential damages or lost profit. Sparco’s liability shall be limited in all cases to the amount charged for the product you ordered and stated on the invoice for the item.
By participating in the Flying Blue Promotional Activities, you automatically agree to these Terms and Conditions.
If you have any questions about the Terms and Conditions applying to the Flying Blue Promotional Activities, please contact Sparco at firstname.lastname@example.org. If you have questions concerning the Flying Blue programme in general, please contact Flying Blue by using the contact details listed at www.airfrance.com and www.klm.com.
After the purchase you will receive a confirmation e-mail. Sparco will send the product to you within 2 weeks.
Sparco International BV
- Oostergracht 8
3763 LZ Soest