For all claims regarding products or services, please contact the partner concerned.  Please contact the partner directly to receive instructions about how to return merchandise or to cancel your voucher or fill in the withdrawal form and send back to the partner with the product.  Your Miles will be credited back into your account after confirmation of cancellation by the partner. This could take up to 2 weeks.You can find partner details here or on the product details page.

For all claims regarding Miles deduction or the Flying Blue programme, please contact the Flying Blue Service Centre.


KL: Registered No 33014286 

KL: VAT Number NL004983269B01


AF:  Registered number 420 495 178

AF: VAT number FR 61420495178